LegalEASE, A LEGAL ACCESS Company

“I spoke with Lillian Maxwell with LegalEASE, i have to say she was so professional, polite, and very patient with me... she did not interrupt me not once. she spoke to me like a human.. and that alone, i feel was enough. i called in originally a little stressed and not sure where to start... But I got on the phone and just filled her in - and it felt like a real conversation. She eased my mind.. explain the process. even helped me set up my profile online. we need more Lillian's in the world !! great job Lillian - I hope you get to see this review- you deserve a raise- if you dont see it. i hope your manager or supervisor dose.! thank you! ”

“I called in & spoke with Jessica from the Member Services team, and she provided an absolutely outstanding experience. I've worked at LegalEASE for 2 years, and when I called to open my very first estate planning case, she took the time to thoroughly explain everything to me; my benefits, coverage, definitions, and the overall process. She was incredibly patient, professional, and easy to talk to throughout the entire call.nnBy the end of the conversation, I fully understood everything, and the process felt seamless and stress-free. I can honestly say this was the first time I truly experienced what it feels like to be a member, and Jessica-Renee Thompson made that experience exceptional.nnTruly a 6-star customer service experience.”

“As a participating attorney in the LegalEASE network, I work closely with Madinah Johnson and can confidently say she is an asset to the organization. She is highly responsive, organized, and committed to helping attorneys navigate the process effectively.nnFrom onboarding to ongoing support, she has been consistent, patient, and proactive. Just as importantly, her outward care and attention toward LegalEASE members seeking assistance truly stand out. She treats customers with professionalism and genuine concern, which reflects well on the entire network. Her dedication makes a meaningful difference in the overall experience.”

“Jeremy Wilson graciously helped in my inquiry for legal assistance that i signed up for the first time through my employer enrollment period. I'm grateful for the history of this company that is 50 yrs. old since 1971. Great plan coverage listings with home, financial matters, consumer, auto & driving, family & personal, civil lawsuits, estate planning & wills, elder law. After talking with Jeremy, I felt a relief to know I made the right decision in getting this service through my employer and will definitely used the member benefits provided.He made me feel at ease and know that appointed attorney will be assigned to my case. Thank you Jeremy for your guidance.”

“This was my first time.using their service and i was fortunate enough to be connected to Ricky. It was a comforting to find that he was not trying to rush me off the phone and was letting me explain my situation without interruption even when he knew there were a couple issues they couldn't help me with. Yet even with those situations he gave me as much information and guidance as he possibly could. With the world we live in we could use a lot more Rickys in it.”